Isn’t it awesome to hire a fully managed server from the professionals themselves?
Leasing a SupportExpertz certified server, is in fact an insurance against potential server problems. Forget having to hire a management company to take care of your server. Configure a cloud server and get free server management! Building your managed vps has never been easy. We only use Xen hypervisor for our VPS solutions. All data is stored on a redundant enterprise NetApp SAN with a multi-10Gbit backend SAN fabric, including PCI Cache and SSD caching.
Billing Techs
- 40 hours a week
- Handles all billing, sales tickets
- Follow up on abuse tickets with clients and technical team
- Add up as a weekend cover for sales and billing issues
- Familiar with WHMCS, Modernbill and other billing software
- Free WHMCS license and integration for new clients
- Dedicated billing tech works only for you
- Video conferencing and Live chat for better communication
- Live sales chat for your hosting clients
- Immediate response improves client experience
- Guaranteed 30 minutes response time ( Average 15 mins ) in helpdesk
- Guaranteed 2 hour resolution time ( Average 1 hour ) in helpdesk
- Replies appear from your company
- Can handle sales/billing questions
- Custom requirements upon request
Dedicated Admin
- 40 hours a week
- Level 1, Level2 and Level 3 System Administrators
- Dedicated Admin/techs works only for you
- Video conferencing and Live chat for better communication
- Unlimited Servers & Unlimited Clients
- Live chat for your hosting clients
- Immediate response on chats
- Guaranteed 30 minutes response time ( Average 15 mins ) in helpdesk
- Guaranteed 2 hour resolution time ( Average 1 hour ) in helpdesk
- Replies appear from your company
- Can handle pre-sales questions
- Can handle installs and restores
- Can handle server security
- Complete server management depending on your request
- Server Monitoring tools included
- Custom requirements upon request
- proactive server monitoring
24×7 Dedicated Team
- 24x7x365 or 8 hour Support Coverage
- Unlimited Servers & Unlimited Clients
- Team works only for you
- Video Conferencing and Live Chat for better communication
- Average 30 minute response time
- Average 2 hour resolution time
- Send ticket reports (Resolved, Pending and Closed tickets)
- Weekly server status report (Disk usages, Security status,Server performances etc)
- Replies appear from your company
- Can handle pre-sales questions
- Can handle installs and restores
- Can handle server security
- Includes Server Monitoring
- 7 days set-up time